Terms and Conditions for Human Beings
No one enjoys reading Terms and Conditions. They’re usually long, boring documents written with lingo that’s hard to wrap your head around. That’s why we decided to highlight items in this T&C that are most important to you as a customer. We believe these are the items we would be looking for ourselves if we ended up on this page. 🙂
Who is who in this document
These Pre-Order Terms and Conditions (“Terms”) govern the placing of pre-orders (“Pre-Order”) with Timeqube sp. z o.o. (“we”, “ us”, or “Timeqube”) for our storage products and other accessories (“Products”). Please read these Terms carefully before submitting your Pre-Order of any Timeqube Products. By submitting your Pre-Order, you agree to be legally bound by these terms. Company information is provided at the end of this Terms and Conditions Document.
When placing a Pre-Order for Timeqube Products, you will be required to provide certain information, such as your address and billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. Timeqube shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your product being shipped by sending an e-mail to EMAIL ADDRESS.You acknowledge and agree that Timeqube may decline or delay reservations to avoid over subscription or as it deems appropriate, provided that we will make efforts to inform you within 1 month prior to expected delivery date.
Payment and Refunds
You will be charged the full Price of the Products at the time of placing the Pre-Order. If Timeqube is unable to commence shipping the Products on or before the one-year anniversary of your placing the Pre-Order, Timeqube shall process a full refund to you. Allow 30 business days from date of request for full refund to be processed. Your placing of a pre order constitutes your express agreement to Timeqube of charging the full Price of the Products at such time.
Timeqube will build Products according to the order in which the Pre-Order is received. This position does not imply receiving a particular number associated with your Products. If you cancel or forfeit your reservation in accordance with the terms of this Agreement, your position will be taken by the next person on the Product reservation list. Notwithstanding the foregoing, you acknowledge and agree that we may need to build and use Products for a variety of purposes, such as in-house and third-party testing, evaluation, and display prior to fulfilling Product reservations. Furthermore, we may in our discretion prior to fulfilling Product reservations offer for sale to the public (for instance, by auctioning off) a limited number of Products.
We are expecting to deliver first batch of pre-ordered Timequbes by end of year 2018. Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate, is subject to change, and Timeqube does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, Timeqube is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule. If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your reservation as provided for in Section 6 below.
Currently we offer one worldwide shipping fee at 12,99 EUR flat rate excluding VAT. It is available upon checkout. Shipping will take place through one of shipping companies of our selection, as practicable. Local shipping to Poland costs 5 EUR (VAT free).
We provide a 24 month warranty regarded from the date you received the product. If your Timeqube stops working, drop us a line at [email protected] Remember that the warranty doesn’t cover Timeqube being drowned in liquids or dropped from heights. In that case we have right to deny replacement. In any other case we will arrange with you to send Timeqube to us at our cost, fix malfunctioning unit at no additional cost either and ship it back to you no later than 1 month from the date of receiving and approving your malfunction claim.
The purchase price (“Price”) includes taxes and other government charges. If the Price goes up, your order is secure at the low Price. The Pre-Order Price is valid from the moment you place the Pre-Order right up to 10 days after you receive the item.
You or Timeqube may cancel this reservation by terminating the Pre-Order at any time for any or no reason prior to our notice to you that your Product is ready for delivery. If you do so prior to our notice of delivery, you will obtain a refund of the purchase Price without interest. If Timeqube cancels your reservation you will receive a full refund of the purchase Price without interest.
You have the right to return the product irrespective of their selected payment form. Returns are accepted within 10 days from receiving the product. In case of return, you are requested to send e-mail to [email protected] informing Timeqube about planned return. Timeqube will refund your purchase within 30 days from the date of receiving returned product using the same channel you used for purchase e.g. same bank credit card. Timeqube does not cover shipping cost of returned products.
Please send complaints to [email protected] Complaints are processed within 21 working days from the date of receiving complaint.
Limitation of Liability
Under no circumstance will Timeqube be held liable for any incidental, special or consequential damages arising out or related to this agreement. In the event Timeqube is held liable for any damages arising out or related to this agreement, your sole and exclusive remedy will be the full refund of your purchase without interest.
Timeqube disclaims any warranties, express or implied, with respect to the prototype product displayed by Timeqube whether before or after you have placed the Pre-order. You understand and agree that the product, its design and technical features are currently under development and that the product available for purchase by you may be materially different from the prototype product. If for any reason you are unhappy with the final version of the product, your sole and exclusive remedy will be to cancel your Pre-order as described in cancellation section above.
Changes to the Terms
Timeqube reserves the right to change any of the terms for any or no reason. We will provide notice of any material changes and, if you are unhappy with such changes, your sole and exclusive remedy will be to cancel your reservation as described in cancellation section above.
These Terms constitutes the entire agreement between the parties pertaining to its subject matter and it supersedes all prior agreements, representations and understandings of the parties. This Agreement shall be governed by and shall be construed in accordance with the laws of the Poland. The venue for any actions relating to the subject matter or enforcement of this Agreement shall be in the Poland, the place were this Agreement was entered and is to be performed. You may not assign this Agreement or any of the rights granted to you hereunder.
Timeqube sp. z o.o.
Sienna 64 00-825
National Court Registry no. : 0000757654, Registered in Warsaw
Contact e-mail address: [email protected]